Privacy Policy

Scope and professional roles

New Braunfels Home Team is a consumer-facing media and home-discovery brand operated initially by Ryan Molenda. Real estate brokerage services are provided through AXEN Realty, LLC. Residential mortgage loan-origination services are provided through NEXA Mortgage, LLC, NMLS #1660690. Ryan Molenda is Loan Officer NMLS #2870538.

Information collected

Depending on how you use the site, we may collect your name, email address, phone number, Home numbers and property interests, messages, communication preferences, consent records, referral and campaign information, browser or device information, IP address and interactions with website features.

How information is used

Information may be used to fulfill Home-information requests, respond to questions, coordinate property visits, maintain contact and interest records, route requests to an appropriate team member, provide requested communications, operate and secure the website, and comply with legal or professional obligations.

Text-message communications

When you separately opt in, you consent to receive text messages from Ryan Molenda and New Braunfels Home Team regarding your inquiries, requested Home information, appointments, real estate matters and transaction-related communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchasing goods or services.

Mobile information and text-message opt-in data are not shared with third parties or affiliates for their own marketing or promotional purposes. Service providers may process information as needed to provide supporting services.

Service providers and third-party platforms

The service may use Supabase for website data and identity services; Hostinger for website hosting and media delivery; GoHighLevel for CRM, email, SMS and automation; Google Analytics for aggregate website usage measurement; Sentry for application-error and performance monitoring; and third-party IDX, video or new-construction discovery platforms. These providers may process browser, device, network and interaction information needed to provide their services and may maintain their own policies.

Google advertising signals and personalized-advertising signals are disabled in the website configuration. Analytics and error-monitoring events are not intentionally populated with the name, email address or telephone number entered into a Home-information form.

Contact

Privacy questions and requests may be sent to ryan@ryanmolenda.com or made by phone at 512-787-8506.